Home Lab Services

FAQ's

• What is HNL @Home homebound service?
  This service is for providers that have medically homebound patients. This can be used to schedule their @home appointments.
• Who uses our HNL @Home Concierge service?

  This service is for any patient that would like the convenience of getting their lab work performed in the comfort of their home.

• How much does your HNL @Home concierge service cost?
  A convenience fee of $25 for non-medically homebound patients applies.  Visa / Mastercard / Discover is accepted.
• When can I schedule my appointment?
  Hours of Operation:

  • Monday - Friday: 7 a.m. to 6 p.m.
  • Saturday - Sunday: 8 a.m. to 12 noon
  • No Service on Holidays
• Where is the concierge service available?
  Get started → Schedule an Appointment Online 
• What’s the next step after I schedule my appointment?

  Allow up to 48 hours during business hours for one of HNL Lab Medicine Team Members to contact you and confirm your scheduled appointment.
  
  Any request made during weekends will be answered on the next business day.
  
  Please wait for one of our team members to contact you before preparing for a House Call visit.

  Please note that the dates and times selected are not a confirmed appointment until one of our HNL Lab Medicine Team Members contacts you to verify and schedule your appointment.