Are you tired of stuffy waiting rooms? So are we! HNL Lab Medicine is excited to announce our brand-new renovation project. Our HNL Patient Service Centers (PSCs) are undergoing a redesign! In addition to a contemporary design, patients can look forward to enhanced security measures and quicker, more efficient service. With over 60 locations, the redesign will ensure consistent, high-quality facilities across all service areas.
“The redesign has created a brighter, cleaner space which overall has composed a friendlier and more inviting environment,” said Jenna Schall, Phlebotomy Supervisor for HNL Lab Medicine. “We have received many compliments over the Patient Service Centers that have gone through the redesign so far.” Some of the renovations include fresh paint, a blue accent wall, and new flooring. The addition of smart TVs in all waiting rooms allows patients to stay up to date with opportunities and news from HNL Lab Medicine. Patients can also expect clearer, easier-to-read signage throughout the centers, which provides a smoother, more convenient check-in process.
“With the redesign, patients can expect a fresh, crisp, and modern standardized look throughout our PSCs. No matter which location a patient visits, the moment they walk through the doors, they know that they are at an HNL Lab Medicine Patient Service Center. Everything from the paint on the walls to the flooring is being refreshed and standardized across all sites.” The renovations include brand-new waiting room furniture for a more comfortable visit. Patients can also view our newly featured artwork created by the children’s “Health Care Hero” contest winners.
Several Patient Service Centers will be expanded to include additional service rooms, further expediting visits for patients. Jenna Schall also highlighted the increased security and privacy measures implemented during the redesign. “We are creating a safer space for both employees and patients with the installation of new badge access security doors.” Along with security doors in all facilities, draw rooms will now have doors and privacy walls to ensure all locations adhere to HNL Lab Medicine’s commitment to patient privacy.
The redesign has already concluded at over ten locations including LVHN Health Centers at Frackville, Easton, and Palmer Township. The renovations take four days to complete, with two of those days spanning over the weekend to minimize inconvenience. Each renovation is scheduled to begin on Wednesday with PSCs reopening on Monday morning. Though centers will be closed during renovations, nearby PSCs are prepared to act as alternatives throughout the redesign.
The redesign will take place at several centers over the next few months, including:
Allentown - Hausman Rd
Bethlehem - Schoenersville Rd
Emmaus - LVHN Health Center
Fogelsville - LVHN Health Center
Hamburg - LVHN Health Center
Hellertown - LVHN Health Center
Jermyn - Wright Center
Lehighton - Mahoning St
Moselem Springs - LVHN Health Center
Northampton - Franklin St
Pottsville - Red Horse Rd
Schnecksville - Route 873
Wind Gap - Jacobsburg Road
HNL Lab Medicine is committed to providing convenient, high-quality patient care. Standardized layouts and increased capacity will result in quick, efficient visits. The redesigns are intended to better-serve patients in a comfortable, modern setting. With updated interior, enhanced security, and increased privacy, patients can look forward to excellent service. Visit HNL Lab Medicine to see our exciting renovations and to enjoy a superior patient experience.