What's New

July 16, 2021

HNL Lab Medicine Announces a New Patient Service Center in Hazleton, Pa.

HNL Lab Medicine, a regional leader in high quality, innovative laboratory medicine services, announces the opening of a patient center at 550 West Broad Street, Hazleton, Luzerne County. Patients can access this facility Monday to Friday from 7 a.m. to 5 p.m. and Saturdays 8 a.m. to noon. https://www.hnl.com/Hazleton 

Read More
July 07, 2021

HNL Lab Medicine Announces New Patient Service Center Location in Gateway Plaza, Chambersburg, Pa.

HNL Lab Medicine, a regional leader in high quality, innovative laboratory medicine services, is moving its Chambersburg patient center to the new Gateway Plaza, 497 Gateway Avenue. Patients can access this facility weekdays from 6 a.m. to 3:30 p.m. and Saturdays 7 a.m. to 11 a.m.
Read More
June 29, 2021

HNL Lab Medicine's Unseen Heroes

Presenting HNL Lab Medicine’s

Unseen Heroes Video — WATCH VIDEO

Read More
June 25, 2021

HNL Lab Medicine Opens New Patient Service Center in Scranton Pa

The new patient center in Scranton, Lackawanna County is open weekdays from 7 a.m. to 6 p.m. Patients may check current wait times and check-in online at www.hnl.com/scranton.

Read More
June 25, 2021

New Patient Service Center in East Stroudsburg PA

The new East Stroudsburg patient center, located at 100 Eaglesmere Circle, East Stroudsburg, PA is open weekdays from 7 am to 3 pm. Patients may check current wait times and check-in online at www.hnl.com/eaglesmere.

Read More
Common Lab Tests

Questions About My Results

< Back to Common Lab Tests

I have a question about my results. What should I do?

You should talk to the healthcare provider who ordered the test. This person will have the most complete picture of your health based on your physical exam, medical history and the results of your lab tests.


Preauthorization

Some tests may require preapproval by insurance providers in order for a plan to cover it. This approval process is called preauthorization. Preauthorization is defined by healthcare.gov as,
"A decision by your health insurer or plan that a lab test is medically necessary. Your health insurance or plan may require preauthorization for certain services before you receive them, except in an emergency. Preauthorization isn't a promise your health insurance or plan will cover the cost."


If your test requires preauthorization here are some facts to consider: 
  • Your healthcare professional needs to file for preauthorization
  • Tests that require preauthorization depend upon your insurance provider and the plan with which you participate
  • If you do not have the appropriate preauthorization paperwork (or the identifying preauthorization number) for a test that requires it, HNL Lab Medicine will not be able to collect a specimen
  • If you have an order from your healthcare professional for multiple tests and some do not require preauthorization, HNL Lab Medicine will be able to process the remaining orders
 

NEED SOME HELP?

HNL Lab Medicine experts can verify preauthorization if your healthcare professional has already received electronic approval.
Regrettably, we cannot contact your healthcare professional on your behalf.
Please contact your healthcare professional or insurance provider for more information about preauthorization and how to get it. If you have questions that are not related to securing preauthorization, please call HNL Lab Medicine Customer Care at 1-877-402-4221.


For more information on laboratory testing visit labtestsonline.org.