HNL News

June 29, 2022

Automation in the Clinical Laboratory

Clinical laboratory automation is essential to deliver high quality results in the most cost effective and efficient way.  Automation requires minimal operator intervention and helps to increase productivity, tracking of specimens within the laboratory, decreased turnaround times, improvements in specimen handling, improved laboratory safety, and minimizes errors.
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June 17, 2022

LYME Disease

As you continue to spend more time outside enjoying the weather, you’ll be sharing your space with some critters you’ll want to be aware of. Deer ticks can carry the bacteria that causes Lyme disease, which can have a critical impact on your health if untreated.
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June 15, 2022

Men's Health Month

In 1994, Congress designated the month of June as Men's Health Month to heighten the awareness of preventable health problems and encourage early detection and treatment of disease among men and boys.
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June 10, 2022

LGBTQ Pledge

HNL Lab Medicine believes the diversity of our workforce makes us stronger. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strive to attract, develop, and retain a diverse and inclusive workforce.
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June 09, 2022

HNL Lab Medicine Artwork Contest Celebrates Healthcare Heroes

Throughout the month of May, HNL Lab Medicine, a regional leader in high-quality, innovative laboratory medicine services, announced an artwork contest for children in grades K-8. The goal of this contest was to promote awareness of the healthcare field, encourage creativity, and include a valuable connection to the community in each of HNL’s patient service centers.
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Common Lab Tests

Questions About My Results

< Back to Common Lab Tests

I have a question about my results. What should I do?

You should talk to the healthcare provider who ordered the test. This person will have the most complete picture of your health based on your physical exam, medical history and the results of your lab tests.


Some tests may require preapproval by insurance providers in order for a plan to cover it. This approval process is called preauthorization. Preauthorization is defined by as,
"A decision by your health insurer or plan that a lab test is medically necessary. Your health insurance or plan may require preauthorization for certain services before you receive them, except in an emergency. Preauthorization isn't a promise your health insurance or plan will cover the cost."

If your test requires preauthorization here are some facts to consider: 
  • Your healthcare professional needs to file for preauthorization
  • Tests that require preauthorization depend upon your insurance provider and the plan with which you participate
  • If you do not have the appropriate preauthorization paperwork (or the identifying preauthorization number) for a test that requires it, HNL Lab Medicine will not be able to collect a specimen
  • If you have an order from your healthcare professional for multiple tests and some do not require preauthorization, HNL Lab Medicine will be able to process the remaining orders


HNL Lab Medicine experts can verify preauthorization if your healthcare professional has already received electronic approval.
Regrettably, we cannot contact your healthcare professional on your behalf.
Please contact your healthcare professional or insurance provider for more information about preauthorization and how to get it. If you have questions that are not related to securing preauthorization, please call HNL Lab Medicine Customer Care at 1-877-402-4221.

For more information on laboratory testing visit