What's New

April 25, 2021

Governor Tom Wolf honors Medical Lab Professionals Week

In honor of #MedicalLabProfessionalsWeek, Governor Tom Wolf issued a proclamation to recognize the vital role of Pennsylvanians in this field - whether on the front lines with patients, in the clinical lab, or across the many operations essential to diagnosing and treating people! Hear what he had to say to our #healthcareheroes

Read More
April 24, 2021

Healthcare Heroes - Know the Facts

#KnowtheFacts - Although 70% of decisions about patient diagnosis and treatment hinge on laboratory test results, testing still represents only three cents of every dollar spent on healthcare in this country.
Read More
April 23, 2021

Meet our HNL Heroes

Meet our #HNLHeroes!

Read More
April 22, 2021

Healthcare Heroes

None of our HNL medical professionals go into this business for notoriety. They do it to get the results that are needed for our community. 
Read More
April 21, 2021

Healthcare Heroes

How has COVID-19 impacted medical lab professionals in the Lehigh Valley? Hear what an HNL lab professional had to say:
Read More
What's New

Healthcare Professionals

NEW Service for Healthcare Professionals

 

Introducing – Online Courier Pickup Requests

 

We know you’re busy. As part of our commitment to creating new and more reliable access to lab testing and patient care, we now offer convenient online scheduling for courier pickups!
This new online service will allow healthcare professionals to submit a courier request quickly and easily.

Requesting an Online Pickup in 3 Simple Steps:

  • Click  “Schedule a Pickup” under Healthcare Professionals – HNL.Com/courierpickup
  • Enter your client number and specimen details
  • Click “Submit” to confirm, and you’re ready to schedule your pickup

Once your request is successfully submitted, you will receive an emailed confirmation number, and an HNL Lab Medicine courier will arrive to pick up your specimen(s).

Please be sure to have your specimens properly stored, ready at the time and date requested and in the specified pickup area.

No more phone calls or waiting on hold to speak with the right person. Online pickup is simple to use and available anytime to fit into your workflow and help you streamline operations.
  • Schedule a request electronically—no need to wait for a representative during peak call time
  • Receive confirmation that the pickup is successfully scheduled
  • Accessible from your PC, tablet, or smartphone
 

Online Courier Pickup Requests are Available:

  • Monday thru Friday, 6 a.m.-7 p.m., and
  • Saturday thru Sunday, 8 a.m.-4 p.m.

For courier pickup requests outside of these hours, please contact a Customer Care Representative at 1-877-402-4221.

An active account with HNL Lab Medicine is required for this service.If you have questions regarding your services or would like to make additional updates, please contact your account representative or our Customer Care Team at 1-877-402-4221.