March 03, 2025

HNL Lab Medicine Earns National Recognition for Patient Satisfaction

At HNL Lab Medicine, we believe that great healthcare starts with listening to our patients. That’s why we’re proud to share that three of our locations have been honored with the Reputation 800 Award—an achievement that highlights our commitment to providing a positive experience for every patient who walks through our doors.

The Reputation 800 Award is given to businesses that prioritize customer satisfaction and consistently use feedback to improve their services. Earning this award means that our patients have recognized our efforts to provide high-quality, patient-centered care.

Rebecca Simmons, Vice President of Clinical Laboratory Operations at HNL Lab Medicine, shares what this recognition means for our team. “This award reflects the dedication and hard work of our entire team. We’re always listening to our patients and using their feedback to make their experience even better. We’re proud to see that our dedication to quality care is having a positive impact.”

The Reputation Score, which determines the 800 Award winners, measures key factors like patient reviews, responsiveness, and overall experience. Receiving a score of 800 or higher means that we’re consistently meeting a high standard of patient care and service.

The following locations have provided exceptional experiences to our patients and earned an 800 Award:

  • Easton - LVHN Health Center
  • East Stroudsburg
  • Laurys Station - Wynnewood Dr

We want to extend our deepest appreciation to our incredible phlebotomists and team members, whose hard work and commitment to exceptional care made this achievement possible. Their dedication to patient service is the foundation of our success, and we couldn’t have earned this award without them.

We’re also grateful to our patients for their trust and feedback. It helps us grow and improve every day. If you’ve visited one of our award-winning locations, thank you for being part of this journey with us. And if you haven’t yet, we hope to see you soon and provide you with the excellent care we strive for every day!