HNL Lab Medicine
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HNL Genomics
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Patient Portal
Provider Portal
HNL Lab Medicine
Locations
Contact Us
Patients
Patients
View My Results
Pay My Bill
Billing and Insurance
Pediatric Services
Order Your Own Lab Test
About Our Tests
How to Prepare for Your Test
Annual Artwork Contest
Blog - Educational Resources
Patient Forms Library
Preparing Kids for Blood Tests
Help your child feel more comfortable and prepared for their blood test.
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Find a Location
HNL Lab Medicine has over 50 convenient locations to choose from, find the on...
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Healthcare Professionals
Healthcare Professionals
Test Directory
Our Services
View Patient Results
Billing and Coding
Courier Pickup Request
Order Supplies
HNL @Home - Homebound
Provider Resources
Our Services
In addition to diagnostic testing, HNL Lab Medicine has several other useful ...
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Transform Your Lab
Discover a smarter approach to improving lab performance and growth without g...
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HNL Genomics
HNL Genomics
About HNL Genomics
Billing and Coding
About Our Tests
Genomic Test Directory
Ordering Instructions
Specimen Requirements
Shipping
NYS Testing
Genomic Test Methods
The Future of Genomics
Explore how genomic testing is advancing personalized medicine and laborato...
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AI in Cytogenetics
See how AI is helping improve the speed and efficiency of chromosome analysis...
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Resources
Resources
Blog - Educational Resources
Digital News Room
Patient Forms Library
Patient FAQs
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Provider FAQS
Licenses, Certifications and Accreditation
Mastectomy Types
Learn about common types of mastectomy and the role of pathology in breast ca...
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Understanding Breast Health
Learn about common breast health concerns, signs to watch for, an...
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Careers
Careers
Open Positions
Join Our Team
Career Development and Education
Career FAQs
School of Phlebotomy
Available Job Opportunities
Be part of an exceptional team that unlocks life-altering answers.
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About
About
About HNL Lab Medicine
Meet the Team
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Who We Are
At HNL Lab Medicine, our patients are more than just test tubes.
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patient resources
Patient FAQs
Customer Support
How do I provide a stool sample?
How do I report concerns regarding HIPPA/Privacy, Discrimination (Section 1557), and Compliance?
What are your locations and hours?
How can I access my results?
What is your billing address?
Do I need an appointment to get lab work done at an HNL Patient Service Center?
Who do I call with concerns related to my visit or service received from HNL Lab Medicine?
Why is an ID required for blood work?
What forms of identification are considered acceptable?
Billing
Does HNL Lab Medicine accept Medicare (CMS)?
What if I don't have a mobile phone to receive a text message?
What insurance plans does HNL Lab Medicine accept?
How do I pay my bill?
How do I enroll in HNL Lab Medicine paperless statements?
I have questions about billing. Who do I contact?
Who can I contact to establish a payment plan, make a payment, or ask a question about my account balance?
What forms of billing do you accept?
What is Prior Authorization?
How do I submit EOB Insurance Questions pertaining to rejections, payments, and refunds?
How can I update my address and personal information?
Why am I receiving a text message when I make an online payment?
Why didn’t my insurance cover this bill?
Why did I receive a letter from a collection agency?
I do not have an account number. Who can I contact to assist me in finding my account number?
Why did I receive this bill?
I already paid this bill, why am I receiving another bill for the same services?
Self-Pay Services
What is Self-Pay?
Who can choose the Self-Pay option?
Can I choose Self-Pay if I have insurance?
How will I know what my Self-Pay cost will be?
When do I pay for Self-Pay services?
What payment methods are accepted?
Can I use my HSA or FSA card?
Will I receive a receipt?
What if I lose my receipt?
What should I expect during my visit if I choose Self-Pay?
What is reflex testing?
Why am I being asked to acknowledge reflex testing?
Will additional reflex testing be billed separately?
Does choosing Self-Pay affect how I receive my test results?
Does choosing Self-Pay affect how my healthcare provider orders tests?
If I choose Self-Pay, do I need to pay before my specimen is collected?
General Lab Testing
What is a lipid panel?
Do I need to fast for a cholesterol test?
What do HDL and LDL mean?
What are triglycerides?
What is an A1C test?
What is a glucose test?
Why would I need a glucose tolerance test?
Do I need to fast before diabetes testing?
What is a CBC test?
Why would my provider order a CBC?
What does a high white blood cell count mean?
What does low hemoglobin mean?
What is a TSH test?
What symptoms might lead to thyroid testing?
Do I need to fast for thyroid testing?
Infectious Disease Testing
What is a COVID-19 PCR test?
What respiratory illnesses can nasal swab tests detect?
Do I need a physician’s order for respiratory testing?
Metabolic & Organ Function Tests
What is a CMP test?
What is a BMP test?
Why are electrolytes important?
What tests evaluate liver function?
What tests evaluate kidney function?
What is a Vitamin D test?
Why would I need iron testing?
What is a B12 test?
What is hormone testing used for?
When is testosterone testing ordered?
Preventive & Routine Testing
Can age or medications affect ALP levels?
Do I need to fast before an ALP test?
What are liver function tests?
What do high or low ALP levels mean?
What is albumin?
What is an Alkaline Phosphatase (ALP) test?
What is bilirubin?
What routine blood tests are commonly recommended?
Why are routine lab tests important?
Genomics Testing
Do you provide genetic counseling services to patients?
Does a geneticist of genetic counselor need to order my testing?
Can I order my own genomics test?
I think that I, or a family member have signs of a genetic condition. Can HNL Genomics provide medical advice?
What are the hours at HNL Genomics?
What do I need to send in with my genetic testing sample?
