HNL Lab Medicine Achieves Record-Breaking Reputation 800 Awards

HNL Lab Medicine Sets New Record with Reputation 800 Awards

At HNL Lab Medicine, the commitment to exceptional patient care is more than a goal, it is the standard the organization holds itself to every single day. This year, HNL Lab Medicine has earned more Reputation 800 Awards than ever before, with 12 of its Patient Service Centers (PSCs) receiving this prestigious recognition.

What Is the Reputation 800 Award?

The Reputation 800 Award recognizes businesses that achieve a Reputation Score of 800 or higher on a scale of 0–1,000. This score reflects how patients experience and engage with services online, based on several key factors, including:

 

• Review sentiment and volume
• Response rate to patient feedback
• Search impressions and visibility
• Business listing accuracy

Earning a score of 800 or higher means patients consistently recognize the organization for providing high-quality, patient-centered care, and that recognition is something the team takes great pride in.

A Record-Breaking Year

HNL Lab Medicine has proudly received this recognition in previous years, but 2026 marks its biggest showing yet. This year, 12 locations earned the Reputation 800 Award, a milestone that speaks to the collective dedication of teams across the organization.
“These awards are a reflection of how our patients experience HNL every day,” said Jess Bargilione, Chief Marketing Officer at HNL Lab Medicine. “We are proud to see so many of our locations recognized this year because it speaks to the dedication of our teams and the importance, we place on listening to patient feedback. Every review, comment, and interaction helps us improve and continue raising the bar for the patient experience.”
The organization is proud to recognize the teams at the following Patient Service Centers:

 

• Bethlehem Township – LVHN Health Center (811)
• Allentown – 1251 S Cedar Crest (816)
• Bethlehem – W Broad St (818)
• Wind Gap – Jacobsburg Road (819)
• Allentown – Fairgrounds Medical Center (822)
• Bethlehem – Schoenersville Rd (822)
• Lehighton – Mahoning St (824)
• Easton – LVHN Health Center (830)
• Hellertown – LVHN Health Center (845)
• Brodheadsville – Switzgable Drive (861)
• Laurys Station – Wynnewood Dr (867)
• Northampton – Franklin St (880)

 

More Than a Number

While these awards are tied to specific locations, the scores reflect the work happening across HNL Lab Medicine every day. 
“Our teams are deeply committed to creating a positive experience for every patient who walks through our doors,” said Lucas Gordils-Molina, Director of Phlebotomy Services at HNL Lab Medicine. “This recognition reflects the care our phlebotomy teams and staff bring to each interaction, as well as our commitment to learning from patient feedback and continuously improving the experience we provide.”
From creating a welcoming patient environment and ensuring accurate, timely testing, to keeping locations running smoothly and listening to patient feedback, teams continuously learn from what patients share and apply those insights to raise the bar on the overall experience.

Recognition for Teams and Patients

While these awards are tied to specific locations, the scores reflect the work happening across HNL Lab Medicine every day. From creating a welcoming patient experience and ensuring accurate, timely testing to keeping locations running smoothly and listening to patient feedback, teams continuously learn from what patients share and apply those insights to improve the overall experience.
The organization also extends its deepest gratitude to its patients. Patient feedback helps the team grow, improve, and continue delivering the quality care patients deserve.
To learn more about the Reputation 800 Award, visit reputation.com/800-award.